Dear Joanna, Thanks for trusting the Grand Palladium Vallarta to spend your holidays in Mexico and also for sharing this detailed review in Tripadvisor We appreciate your great compliments about your wonderful vacation.Your kind words towards our staff will be forwarded to them We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. It will be a pleasure to welcoming you here in the near future! Best regards,