Window View - Picture of MGM Grand, Las Vegas
Photo: Window View
From Review : Depends what you're after of MGM Grand
Check In— / — / —
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Guests
Is it fancy? Yes, with all the trims! Extremely large grand hotel with about 10000 staff members haha. Check-in Check-out wasn't particularly smooth but...ah well. Hotel: is just humungous. A club, pools/spa, conference centres, retail shops, Lots of fancy restaurants (selected…
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Date of stay: October 2015
Response from MGM_Resorts, Manager at MGM Grand
Responded 22 Aug 2016
Dear PinkleToes: Thank you for expressing our sentiments about MGM Grand. It sounds like you found our resort a fun experience, and seemed to enjoy our many amenities, entertainment options, and attractions. We do regret you felt our service was somewhat lacking, however, and will certainly examine our efforts as we work to further improve upon our performance. We hope you will consider making MGM Grand a part of our future visits to Las Vegas. Sincerely, Seth L. Guest Relations Specialist MGM Grand Hotel & Casino MGM Resorts International guestexperience@lv.mgmgrand.com
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