I want to thank you for taking the time to write in, and on behalf of our entire team, I would like to apologize for your experience with us. We strive to provide only the absolute best guest experiences, and when that doesn’t happen, it becomes vital for us to know so that we can take the necessary action to make things right. I do hope you will consider returning to the Linda Bean’s Maine Kitchen & Topside Tavern in the future. If so, please contact our manager Kim Connolly directly so she can ensure your dining experience meets both of our expectations. Sincerely, Heather W.