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Indoor Swimming Pool - Picture of Best Western Premier Airport / Expo Center Hotel, Louisville

Photo: Indoor Swimming Pool

Indoor Swimming Pool
Complimentary breakfast buffet
Breakfast Area
Lobby Sitting Area
In my room there was hair all over the toilet and a huge hair ball next to the bed. I informed the gentleman on duty he said that he could come vacuum the room when he got a chance. It was after 11pm at this point, after driving over 10 hours that day I was ready to shower and go to bed & the last thing that I wanted was the man that just hit on me coming to my room. I cleaned up the hair myself.
In the lounge/bar area a stream of water ran down the wall and ceiling tiles fell. The gentleman that was working was not concerned he put tape around it, some mop buckets out, sheets down. We were told that someone's bathroom was leaking. It did not feel safe. The next morning there was a TERRIBLE sewage smell throughout the hotel and was in the lobby lounge/bar as well, where breakfast was still being served on the side free of water damage. The smell was so awful it made me nauseous.
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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