Dear themanfromearth, Sunny greetings from Allamanda. Thank you for choosing to stay with us and for your review on TripAdvisor. It was a pleasure to meet you during your stay and please accept my most sincere apologies that you did not have the best arrival experience. The team and I try to exceed every guest expectation and appreciate your detailed comments where my team and I can focus to ensure we exceed all our guest expectations. Thank you for your recognition of Nitish and rest assured he has been made aware of your wonderful comments. We look forward to welcoming you back again in the near future. Island Regards, Zac Crump Resort Manager