Hello welbymd, We appreciate your business and thank you for taking the time to share your feedback. I am sorry that the offerings in the Club Lounge did not live up to expectations. I am also sorry that the safe was too small to be of use to you. I hope to have the chance to connect with you further about your experience. Please contact me at your convenience at 312-464-1000 or max.vanbroek@sheraton.com. Sincerely, Max V. Front Office Manager