Suite - Picture of Sheraton Grand Chicago Riverwalk
Photo: Suite
From Review : Great Stay of Sheraton Grand Chicago Riverwalk
+7
Over this past weekend (Aug 22 - 24, 2014), my husband, two friends, and I stayed at this hotel. We all checked in together as my husband has Platinum status; however, had two reservations. Our friends had a pleasant check in. My husband and I were treated very well by the same…
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Date of stay: August 2014
Response from Mary P, Guest Relations Manager at Sheraton Grand Chicago Riverwalk
Responded 28 Aug 2014
Hi Jillian 852, We thank you for taking the time to review our hotel in detail. I'm happy that our front desk associate went above and beyond to upgrade you into a suite with no extra charges and that you were able to experience the club lounge. The views are spectacular! I hope that you and your friends will make it a point to visit us again very soon. We look forward to welcoming you back! Warmest Regards, Mary P. Executive Office
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