Interior - Picture of Palmer House a Hilton Hotel, Chicago
Photo: Interior
From Review : Over Priced of Palmer House a Hilton Hotel
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Guests
My husband decided to bring me and our son over to Chicago he had booked the Palmer to stay on his 3 days business trip. The room costed over 200 dollars a night, it was tiny, there was no fridge, no microwave, wifi was NOT free with a price of 12 dollars PER DAY, local calls…
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Date of stay: October 2015
Response from Ishawa S, Manager at Palmer House a Hilton Hotel
Responded 6 Oct 2015
Dear lacreminnata, We are happy that you enjoyed breakfast at the restaurant but I wish that we would have done a better job with your overall stay. With over 1600 rooms I’m sure that we could have found a more suitable room for you and your family to enjoy your three days with us. Our personnel at the Front Desk specialize in catering to guest’s needs so never hesitate to ask for a room change if you are not completely satisfied. We regret that your needs were not completely met on this visit and we hope to have another opportunity to serve you and your family.
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