Thank you so much for your review, boulevard2004. I am so happy that the location was great for not only yourself but also your daughter. I am also happy that it was a safe location for the both of you. I am sorry about your room situation but thrilled that our front desk team could help you out quickly. They are there to accommodate our guest with any needs and it sounds like they did an excellent job. They are in the process of refurbishing the rooms and working quickly to get them finished. On your next vacation, you can send us an email and we can put a request in for you to have a specific room. Lulu M. Pugh Rosen Hotels and Resorts Orlando, FL 32821 lpugh@rosenhotels.com