Pool - Picture of Melia Orlando Celebration
Photo: Pool
From Review : Not worth the price of Melia Orlando Celebration
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Guests
Let me start by saying that if I had to rate only on customer service I would give them a 5 star. But the 3 is for overall experience. In fact 3 star is a generous rating. The good- we rented a 2 bedroom suite. Rooms are very spacious. Bed/ pillows are very comfortable. In fact,…
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Date of stay: December 2015
Response from JetseP, General Manager at Melia Orlando Celebration
Responded 28 Dec 2015
Greetings Travelerck! First, I would like to thank you for dedicating your time to sharing your feedback with us. I will be sharing your kind words about our guest service to our team. I’m deeply sorry to hear that we didn’t exceed your expectations. In regards to the challenges you experienced during your stay, I have forwarded the details to the heads of departments in an effort to prevent it from happening in the future. I would like to share that the hotel will go through exciting improvements, I look forward to sharing them with you on a future visit. Once again thank you for your feedback. Best regards, Jetse P
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