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Pool CLOSED - Picture of Best Western Plus Hill House, Bakersfield

Photo: Pool CLOSED

From Review : Don't waste your money! of Best Western Plus Hill House
Pool CLOSED
Great Stay
Several Stays
Several Stays
Several Stays
Several Stays
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

Other Recent Reviews

Bakersfield
July 2021
RJ S wrote a review 7 Jul
Boston, Massachusetts250 contributions118 helpful votes
+5
Here, July 2021: Pool CLOSED. Fitness CLOSED. Business computers CLOSED. Lobby seating CLOSED. Walkway over river CLOSED (peds have to walk in the car lane, dangerous esp. for kids). All CLOSED purportedly for covid, but guess what?! _Doubletree_'s pool, spa, fitness, ALL OPEN,
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Date of stay: July 2021
Response from Hotel Manager, General Manager at Best Western Plus Hill House
Responded 3 weeks ago
Dear Guest, I am sorry to learn about all the inconvenience you had to endure. Our sincere apologies. We care about your experience and I realize no words can change your feelings of disappointment or the inconveniences you experienced. We have taken serious note of your observations. The entire points will be investigated to take appropriate actions. You will have a nice stay next time. Request your understanding. Sincerely, Hotel Manager.
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