Dear shandeatravels; Receive a trendy regards from CHIC Punta Cana, In the name of our Team Work, we are pleased to receive your comments regarding your last experience in our CHIC Punta Cana and we are so glad to know that we were able to provide you an exclusive stay. Thank you for bring those points to improve to our attention. We do really appreciate the feedback to our clients because is the best way to take the measures in our services and areas. Accept our sincere apologies. We will be more than honored to receive you in a near future to provide you an Exclusive stay at CHIC Punta Cana. Cordially, Jonathan Iriarte Hotel Manager CHIC Punta Cana