Dear Kazzahmataz; Thank you for sharing your experience during your recent stay at Ma'in Hot Springs Resort . we are delighted to know that you enjoyed your stay and that you loved the pools , Food , Dead Sea Experience , Panorama Complex and Spa . also We have made a note of your generous comments about the level of service exhibited by our Hosts. It is always encouraging when our guests recognize the efforts of what our hosts put into guest service; your comments have been shared with all in the Hotel especially our Executive Chef Osama! I know they have enjoyed receiving the feedback and are extremely proud of being able to exceed your expectations. Thank you once again for your valuable feedback and we look forward in welcoming you back to Ma'in Hot Springs. Deema Salaita Personal Assistant to General Manager.