Dear Guest, Thank you very much for staying with us and we appreciate you taking the time to share your thoughts about your experience at IBEROSTAR Grand Hotel Bávaro. We are so happy to hear that you find our overall service excellent, except for the entertainment and activities. This surprise us a lot beacuse the animation team have a full program every day where our guest's can have fun; however, we apologies for all the drawbacks of your stay. We are so thankful that despite your disappointment you are willing to choose us again. We hope to welcome you very soon. Please contact us before your arrival so we can preset your stay. Deepest regards, Quality Manager Online IBEROSTAR Dominican Republic