Interior - Picture of Drostdy Hotel, Graaff-Reinet
Photo: Interior
From Review : A little boost of client service and better execution of a great menu. of Drostdy Hotel
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Guests
+4
Brilliant service from reception, beautiful rooms with everything you could ask for. Two things that could be improved: Service at breakfast - no butter on table twice, no offer of coffee or tea. Serving staff could be more conscious of anticipating your needs - it is 5-star…
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Date of stay: April 2016
Response from Neil M, Manager at Drostdy Hotel
Responded 20 May 2016
Dear Bibi, Thank you for your insightful review. I apologise for the two issues you outlined in your review, this is not a standard we accept and I will ensure that this does not happen in the future. We really appreciate this kind of future to ensure that nothing like this happens again. We hope to see you again soon at one of our Newmark properties. All the best, Neil.
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