Food - Picture of Fairmont Peace Hotel, Shanghai
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From Review : Classic Shanghai Charm of Fairmont Peace Hotel
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+7
I recently stayed at the Fairmont peace hotel in Shanghai and was mesmerized by the beautiful establishment the moment I arrived at the hotel. I was welcomed by a group of staff members and check in was completed efficiently. Front office staff Candice and Joyce were very…
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Date of stay: August 2015
Response from George W, Hotel Manager at Fairmont Peace Hotel
Responded 13 Aug 2015
Dear Brian C, On behalf of our entire team I would like to express our sincere appreciation for you coming to stay at our iconic property. I am very delighted to see that your overall experience was outstanding and in particular thank you for recognizing Diane, Emma and Gloria for their extra attention to you. I would like to express my sincere apologies our oversight with the spelling of your name on the welcome card. This is quite embarrassing and I can surely understand how this would make you feel. We will certainly invest more attention in to this going forward. I will look forward to sharing this with our team and we certainly hope that we will be seeing you again in the near future. Sincerely, Robert Cousins Hotel Manager Fairmont Peace Hotel
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