Window View - Picture of The Portman Ritz-Carlton, Shanghai
Photo: Window View
From Review : Fantastic experience! of The Portman Ritz-Carlton, Shanghai
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Guests
My second time at this hotel, and will come back! Service is impeccable, breakfast has a great variety, gym is big and with all necessary machines. Rooms are big and bed is comfortable. Really like the beauty products brand, enjoyed the bathrobe and a quiet and good nights…
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Date of stay: January 2016
Response from Evan W, Manager at The Portman Ritz-Carlton, Shanghai
Responded 24 Jan 2016
Dear Guest Thank you for taking the time to provide us with feedback regarding your recent stay. It is unfortunate to learn that we did not meet your expectations. Please know that your satisfaction is very important to us and would be most grateful for the opportunity to personally speak to you about your overall experience. Please contact the Executive Office at +86-21-6279-8898, at your convenience, should you wish to further discuss. Warm Regards, Evan WANG Quality Manager The Portman Ritz-Carlton, Shanghai
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