Pictures of ITC Rajputana, Jaipur - a Luxury Collection Hotel - Jaipur Photos
Jaipur: Pictures
From Review : Terrible experience of ITC Rajputana, Jaipur - a Luxury Collection Hotel
+5
I stayed with my family in this hotel 2 days. I did chose it because it was star woods chains. Hotel looks very nice but....... please see the photos i am attaching and you decide. I did ask extra rollover bed for my granddaughter. First of all it took soo long to have the bed.…
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Date of stay: March 2018
Response from ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur - a Luxury Collection Hotel
Responded 2 Apr 2018
Dear Guest, Namaste ! Thank you for your review following your recent stay at the ITC Rajputana, Jaipur. I sincerely apologize for not meeting up to your expectations during your recent stay and assure you that we have taken cognizance of your feedback with deep concern. I have personally addressed the same with the concerned department heads and initiated remedial action. It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do hope you will treat this in isolation and not a reflection of our usual standards. We do value your patronage and we look forward to the pleasure of welcoming back. Sincerely, Rishiraj Singh General Manager ITC Rajputana - A Luxury Collection Hotel
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