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From Review : Excellent Customer Service of Sofitel Mumbai BKC
Excellent Customer Service
Spa at Sofitel And very healthy breakfast including salmon.
Beyond Imagination, Hospitality at its Best
India
Sofitel Mumbai BKC
Splendid
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Business visit
February 2023
Business trip
February 2023
damini00008 wrote a review Feb 2019
27 contributions13 helpful votes
+1
My stay was absolutely fantastic and exceeded all expectations. The hotel is lovely. The staff are extremely attentive and caring. They look after there guests very well. I had forget my USB drive in my room and remembered it once I had left India and arrived back home. Harmesh
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Date of stay: January 2019
Response from Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC
Responded 20 Feb 2019
Bonjour DaminiD16, Thank you for choosing to stay at the Sofitel Mumbai BKC and for taking the time to share your comments with us. Your warm endorsements and appreciation for our ambassadors is truly humbling and I cannot thank you enough for your compliments. I am glad to note that our ambassador Harmesh ensured a smooth flow of events for you and that he managed to return your personal belongings to you back safely. He will surely be thrilled to note your feedback and thanks you for the same. It is also heartening to note your kind compliments on the hotel, its facilities, the cuisine and we are glad you were able to enjoy a generous service experience during your recent visit. We look forward to welcoming you back soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC
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