Bonjour Jojolovestravelling, It was a pleasure having you stay at the Sofitel Mumbai BKC and we thank you for sharing your feedback with us. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services. We look forward to welcoming you back soon and assure you of our best services and personalised attention at all times. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC