Interior - Picture of Radisson Blu Marina Connaught Place, New Delhi
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From Review : A total nightmare of Radisson Blu Marina Connaught Place
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June 2023
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I hardly write a bad review about a hotel... But this is something i have to write to warn others First, I checked in very late at 11pm ... I got upgraded to suite room... I told myself how well this hotel treated its gold member After a few hours of sleep, i went to agra... I…
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Date of stay: February 2016
Response from Dhananjay_Kr, General Manager at Radisson Blu Marina Connaught Place
Responded 16 Feb 2016
Dear Valued Reviewer We would like to thank you for taking out time to share the feedback of your recent stay with us. On the onset, allow me to thank you for your patronage to us as a Club Carlson member. I would like to sincerely apologize that we could not meet to your expectations on your recent stay with us in terms of the room change. We have investigated on the concern shared by you and the matter has been taken up seriously with the concerned Department heads. Request you to please note that these problems were a true exception to our normal practices. All our efforts are concentrated in preventing future occurrences. Please be assured that we continuously strive to further refine our offerings based on your suggestions. Our team at Radisson Blu Marina continuously strives to improve upon our existing standards and guest feedback helps us immensely to measure our progress. Please do not hesitate to contact me during your next visit. We look forward to welcoming you back, whenever your travels bring you to Delhi. Sincerely, Dhananjay Kumar General Manager
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