Balcony - Picture of Pangkor Laut Resort, Pulau Pangkor
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From Review : A short wonderful getaway.. of Pangkor Laut Resort
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Guests
ChrisTanHueyYng wrote a review Nov 2015
Penang, Pulau Pinang, Malaysia63 contributions29 helpful votes+5
Visited Pangkor Laut Resort recently with my friend and her parents for a 3 days 2 nights short trip. Very nice hotel and tip top hospitality service. At first I was quite grumpy about the price that we gonna pay for the trip and the hotel, but after arriving at the…
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Date of stay: October 2015
Response from ross_sandersplr, General Manager at Pangkor Laut Resort
Responded 7 Nov 2015
Dear ChrisTanHueyYng, Thank you so much for making the short trip down from Penang to visit us and for writing such a positive review of your experience. I am happy to read that you describe your stay with us as a wonderful getaway and that you found the peace and relaxation that you were seeking. I am delighted that we were able to change your initial perception and you left feeling satisfied. With regards to the boat prices, we have not actually changed this for more than 14 years. I can only assume that you have booked your room through an Online Travel Agent (Agoda, Booking.com, Expedia etc). Otherwise, all other ways of booking the resort already have boat price built into the room rates. If you book through our website there are many packages available that have the boat price included and it does not appear as an added extra. Please do contact me directly if you need any help with future bookings, as it would be my pleasure to assist you personally. Thanks again for your review and for your kind words. We all sincerely look forward to welcoming you back to the island again for another memorable experience. Warm regards, Ross Sanders
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