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From Review : Incredible level of service of Ninh Binh Hidden Charm Hotel & Resort
I can't say enough about the staff and overall level of service this hotel provided. Here's an example .I developed a chest cold during our trip and felt miserable by the time we got to NB. Trang Nguyen arranged for early check in to allow me to get to bed. Not improving I…
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Date of stay: March 2018
Response from NinhBinhHiddenCharm, Tổng giám đốc at Ninh Binh Hidden Charm Hotel & Resort
Responded 12 Mar 2018
Dear valued guest, Cosy greetings from Ninh Binh Hidden Charm! Thank you so much for your review that full of kind words about us on Trip Advisor. We were all happy to serve you and help you as much as we can, especially if you were having health issues. We have been trying to tailor our services so that all of our guest could feel satisfied and comfortable. Summer is very nice here, with chance to visit many provincial attractions around and near our hotel, especially to see lotus in bloom, to see birds coming home in sunset, to visit Van Long (nominated Ramsar or nature reserve) ... and enjoy our swimming pool. We much await to welcome you back. Please contact us at res@hiddencharmresort.com or +84 229 3 888 555 for future accommodation arrangements. Warm regards, General Manager Ninh Binh Hidden Charm Hotel and Resort
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