The beach - Picture of Santhiya Koh Phangan Resort & Spa, Ko Pha-Ngan
Photo: The beach
From Review : Still exceptional after so many years of Santhiya Koh Phangan Resort & Spa
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You often hear people say, “Never go back to where you’ve had a great time because you’ll be disappointed.” Well I can happily confirm that they are wrong. The Santhya is even better since the last time we went there 4 years ago. Now they have wi-if in every villa. The boat…
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Date of stay: March 2018
Response from PanjaSPN, General Manager at Santhiya Koh Phangan Resort & Spa
Responded 1 May 2018
Dear Khun David M, Sawasdee krab……Greetings from Santhiya Koh Phangan Resort & Spa! - Traditional Thai style luxury beach resort on Tropical Island! Firstly, thank you very much for coming back to visit us again. Secondly, thank you for taking your time giving such a great feedback on your 2nd visit to our Santhiya Koh Phangan on TripAdvisor. Thirdly which is most important, thank you for confirming that the words saying “Never go back to where you’ve had a great time because you’ll be disappointed” is absolutely NOT true. We must stay that it means a lot to us to hear that our repeated guests found our resort remains exceptional after so many years. We are proud to say we always keep re-touch and renovate the rooms, improve the entire resort ground and facilities as well as maintain and train our team members for higher level of services standard. Certainly, we are most happy to hear that you found services of our team members in all areas were excellent as 4 years ago. I must say they are key factor of our success. I have passed on your cheerful compliment to all of them. Certainly, they are very happy to hear that their services reached your expectations. We also wish to thank for you kind thoughts to mention about our stunning breakfast and variety theme nights buffet dinner. Most important for us is to hear that you loved the Santhiya 4 years ago, and you love it even more today….you brought tear to our eyes! We hope to see you hear again. Please don’t leave it for 4 years! With sincerest thanks and warm regards, Panja Nakapong General Manager Santhiya Koh Phangan Resort & Spa
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