Window View - Picture of Hotel Marina Palace Rio Leblon, Rio de Janeiro
Photo: Window View
From Review : Time to buy new towels! of Hotel Marina Palace Rio Leblon
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+2
The hotel is perfectly located in Leblon, right next to the beach. The views from the small rooftop pool and bar area on the 26th floor are stunning. The daily breakfast buffet is very good (same items every day). The staff are friendly and attentive. The major issue I have with…
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Date of stay: September 2015
Response from Hoteis_Marina_BR, Gerente de relações com clientes at Hotel Marina Palace Rio Leblon
Responded 18 Sep 2015
Dear Guest Many thanks for taking the time to leave your kind words following your recent stay with us at Marina Palace Hotel. I am glad that you all enjoyed the service and facilities we provided you with. It was our pleasure to assist you and we do hope that you will be able to come back and stay with us again in the near future. I sincerely apologize for the inconvenience you have mentioned with the towels in your review. I assure you that we take your comments with all the seriousness and already acting on several points brought up in your feedback. I am always available for you, should you be interested in providing us any further information, which is of great help in order to meet different expectations and eliminate imperfections in our services. Beste Regards Diego Queiroz Guest Relations - Hotel Marina
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