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Place is remodeled and the staff were super friendly. Drawback was having a room next to the highway. Also, one day when I came back to the room it was like a vacuum’s bag exploded in front of my room.
Date of stay: July 2019
Response from DavidKasprzyk, General Manager at Embassy Suites by Hilton Crystal City - National Airport
Responded 15 Jul 2019
Thank you for your review Marc. I am thrilled that you enjoyed our new renovated suites and the staff will be proud to read your comment. Thank you for letting us know about the vacuum's bag exploded, we will make sure the housekeeping management will be aware of it. If you are coming back with us in the near future please feel free to email me at email@example.com and I will make sure your suite will be located on one of our quite sides of the hotel. Thank you again.
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