Nice touch! - Picture of Springhill Suites Dallas Addison/quorum Drive
Photo: Nice touch!
From Review : Not even close to what I expect from a Marriott property of Springhill Suites Dallas Addison/quorum Drive
Okay, I was willing to overlook the start of this, but a cascade failure prompted this review. So lets start at the beginning; I arrived after 13 hours of driving to an empty front desk, after a couple of minutes the front desk person arrives. I ask if I can get a room with…
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Date of stay: May 2015
Response from Springhill_Addison, General Manager at Springhill Suites Dallas Addison/quorum Drive
Responded 27 May 2015
Dear Marriott Loyal Guest, Thank you for taking the time to share your thoughts regarding these issues. We apologize for all the inconveniences you encountered. You spend many nights at our hotels and appreciate your loyalty to Marriott. If we ever have an opportunity to regain your trust back please contact the hotel directly and request to speak with the General Manager. We appreciate you bringing this to our attention. We will share your message appropriately within the organization. Sincerely, Brandis G
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