Window View - Picture of Q Hotel Kuala Lumpur
Photo: Window View
From Review : Hotel is fentastic in this price and good hospitality and service Manager of Q Hotel Kuala Lumpur
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Guests
Hi i am Rahul from India I have stay there for 5 days with my friends and hotel is nice with beautiful view of room outsite. Good breakfast but almost same dishes everyday. Hotel staff very coprative specially costumer service manager Mr. Mumtaaj , he alwys caring of all guest…
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Date of stay: August 2015
Response from Dilmindar_S, Manager at Q Hotel Kuala Lumpur
Responded 16 Sep 2015
Dear Rahul Kumar Y, Greetings from Citrus Hotel Kuala Lumpur! I hope this note finds you well. I would firstly like to thank you for dropping us a review and making us your choice of accommodation during your recent trip to Kuala Lumpur. We are glad that your stay with us was an enjoyable one. We are proud that the staff especially Mr. Mumtaz served you well. We have taken note of your comment on the repetitive similar breakfast dishes. We do have daily rotational menus. There will be an item or two which is repeated but most of the dishes are different. We are glad that you enjoyed your 5 nights at Citrus KL. We shall train our staff more competently as we have taken note of your comments of the poor reply received when contacted or additional coffee powder / creamer. Your comments shall be shared with the staff so as to encourage them to perform even better and that their efforts are appreciated. We hope to be able to welcome you back to Citrus Hotel Kuala Lumpur as our esteemed guest in the near future. Please feel free to contact me directly and I shall certainly make an effort to meet you personally. Best Regards Dilmindar Singh (DIL) Director of Operations
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