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Pictures of Mandarin Oriental, Kuala Lumpur - Kuala Lumpur Photos

Kuala Lumpur: Pictures

From Review : Great Hotel, Excellent Customer Service and great location of Mandarin Oriental, Kuala Lumpur
Great Hotel, Excellent Customer Service and great location
All the Way First Class
Fantastic stay - wonderful Club lounge
evening show next to hotel
Yes, I AM a fan!
开心的假期。

Other Recent Reviews

July 2024
July 2024
Torquay D wrote a review Mar 2018
Newark-on-Trent, United Kingdom111 contributions10 helpful votes
+4
5.0 of 5 bubbles
The staff and service they delivered was beyond customer care, Unfortunately I left my phone in a Taxi between the MO and Shangri La. When the staff at the MO were told I lost my phone they assisted me in every way possible. they contacted the taxi company, when it was apparent
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Date of stay: March 2018
Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 Apr 2018
Dear Torquay D I am sorry to hear of your unpleasant encounter in the taxi ride and am happy to note of our colleagues’ assistance on this occasion. On a brighter note, it is wonderful to know that you enjoyed the buffet breakfast and pool side service. We greatly appreciate your kind recommendation of our hotel and look forward to enamour you with our MO legendary hospitality when you are back in KL. Warm regards Frank P Stocek General Manager
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