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Pictures of Mandarin Oriental, Kuala Lumpur - Kuala Lumpur Photos

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From Review : Good but expensive of Mandarin Oriental, Kuala Lumpur
Good but expensive
Dragon fruit
Great Hotel, Excellent Customer Service and great location
All the Way First Class
Fantastic stay - wonderful Club lounge
evening show next to hotel
jamester74 wrote a review Jun 2015
Geneva, Switzerland393 contributions72 helpful votes
+5
4.0 of 5 bubbles
The thing that makes this place is the staff. Without doubt some of the friendliest of any hotel I've visited. Always call you by name and remember your orders etc from the previous day and ask if you want the same again. It's the small things. Having said that there is a sense
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Date of stay: June 2015
Response from Frank S, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 15 Jun 2015
Dear jamester74 Thank you for your comments on the excellent service you received – our team would be highly motivated to hear your feedback. My sincere apologies for the inconvenience you had encountered on the renovation at our pool area, poor TV reception and our guestroom décor. Your would be happy to know that we will commence our guestroom renovation project at the end of 2015 and our new rooms will start coming on-line in early 2016. Meanwhile, I am delighted to share that we have completed the renovation on our pool areas, with the opening of our new poolside restaurant, AQUA on last Friday. We certainly look forward to the opportunity to welcome you back to enjoy our luxurious upgrades on Level 3 and new guestrooms in the near future. Until then, best regards Frank P Stocek General Manager
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