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Window View - Picture of JW Marriott Hotel Kuala Lumpur

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From Review : Nice hotel in great location but ... of JW Marriott Hotel Kuala Lumpur
Nice hotel in great location but ...
JW Marriott Hotel Kuala Lumpur
Good again
Dining options
Great location and hotel!
One of the best in KL

Other Recent Reviews

Prime location
April 2024
Fred M wrote a review Jan 2016
Perth, Australia31 contributions5 helpful votes
4.0 of 5 bubbles
First impression of the hotel wow us, welcome drink on arrival, free breakfast upgrade and premium internet for our stays. The room was nice together with spacious bathroom. Some facilities will require attention: The lifts although six of them were very slow, expect long wait
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Date of stay: December 2015
Response from Skaf M, General Manager at JW Marriott Hotel Kuala Lumpur
Responded 12 Jan 2016
Dear Fred M, Your feedback is essential to us so we thank you for taking the time to thoroughly write about your stay. I am very disappointed to read that your recent stay had several encounters that had caused you inconvenience, however please be rest assured that we will take action on the issues that you have mentioned especially on the internet and lift services. As for the breakfast items I have personally informed the chef and he has thanked you for your feedback and we will improve our selections. Nevertheless, we hope that you have had a wonderful stay with us and we would be glad to welcome you once again to stay with us. Warm regards, Mahmoud Skaf
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