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Pictures of Marco Polo Plaza Cebu - Cebu Island Photos

Cebu Island: Pictures

From Review : The place needs a facelift: services too of Marco Polo Plaza Cebu
The place needs a facelift: services too
View from our room
View from the Deluxe Mountainview Room
Nice but staff needs improvement
GranDia wrote a review Aug 2016
Luzon, Philippines859 contributions295 helpful votes
2.0 of 5 bubbles
Our premier rooms were in the Continental Club level. We experienced two water leaks from presumably the rooms upstairs. Of course the Duty Manager gave us a spare room where we could shower (the leak was in the bathroom), but that was expected as the least as they could do. A
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Date of stay: August 2016
Response from OnNivelHills, General Manager at Marco Polo Plaza Cebu
Responded 27 Sept 2016
Dear GranDia, Greetings from Marco Polo Plaza Cebu! First of all, we thank you for taking time to share your stay experience with us through this post. Feedback, positive or negative is important to us for it helps us improve services and facilities so we can continuously deliver that brand of hospitality our guests value. We apologize though for the aspects that did not meet you expectations. Rest assured we are seriously looking at these points for proper assessment and work to be done. Nevertheless, thank you for appreciating the assistance of Davijun, our Assistant Concierge Manager. We wish you the best in your undertakings. Sincerely, Julie Najar General Manager
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