Interior - Picture of Marco Polo Ortigas Manila, Luzon
Photo: Interior
From Review : Excellent staff of Marco Polo Ortigas Manila
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Guests
+4
Staff are all amazing. Good job to the management for investing much on employees training. Customer service is excellent. Booked on a superior room but was informed during check in of a free room upgrade. Except for transfer elevator everything is perfect (not much of an issue…
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Date of stay: June 2016
Response from Frank_Reichenbach, General Manager at Marco Polo Ortigas Manila
Responded 13 Jul 2016
Dear Leng, Warm greetings from Marco Polo Ortigas Manila! Thank you for choosing to stay with us, and for taking the time to provide us with your feedback regarding your stay. We are pleased to know that you have enjoyed your stay with us. We make it a point that our associates' training are of high quality as we aim for a service that is exceptional. We believe that this is a very important factor for our guests to have a different level of experience, and we are glad that you were able to experience that warm hospitality that we provide. Again, thank you very much for your feedback. We look forward to welcoming you back again soon. Yours sincerely, Frank Reichenbach General Manager
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