Interior - Picture of Discovery Suites Manila, Philippines, Luzon
Photo: Interior
From Review : Excellent, unbelievable, wonderful find in the city of Discovery Suites Manila, Philippines
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Guests
+7
We made a booking the same day we needed to check-in, directly via Discovery's website, and it was pretty easy and hassle-free. I think we actually got the best deal out of it. Charles was more than helpful and informative! There was just a slight problem with this girl Jay(?)…
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Date of stay: June 2016
Response from DiscoveryHotelGroup, General Manager at Discovery Suites Manila, Philippines
Responded 24 Jun 2016
Dear Noreen18, Thank you for choosing to spend your weekend staycation with us and for your very nice comments about Discovery Suites. It was a joy reading your review as it basically highlighted the reasons why we remain a preferred hotel for business and leisure – simple and efficient online reservation, welcome amenities, complimentary pizza that comes with the room package, turndown service, soft and comfortable pillows, delectable and diverse breakfast spread and the level of care and hospitality extended to every guest. Please allow me to share your post with our Melvin, Charles, Larry, our pool attendant and the rest of the team. Your review will surely make them more proud of the hotel that they are working for. It will also serve to inspire them knowing that their commitment to exceptional hospitality is appreciated by our guests. Regarding the tiny cockroach in the room, rest assured that our Housekeeping team immediately acted to contain the situation with a thorough cleaning of the room. With regards to the mix up prior to your arrival, the staff concerned was counseled accordingly. Again, our thanks for taking the time to write this review. We hope to have the pleasure of having you as a guest very soon. Yours sincerely, Leeds Trompeta General Manager
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