Pool - Picture of Edsa Shangri-La, Manila, Luzon
Photo: Pool
From Review : Great Hotel and Location, but turn up the HEAT of Edsa Shangri-La, Manila
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Guests
+1
Stayed here last week, and enjoyed the hotel and pool so much we have booked another 2 nights next week. My only disappointment was the buffet in the HEAT restaurant. We took 8 people there, it was expensive and the food was below average to say the least. It was later in the…
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Date of stay: July 2015
Response from Amit O, General Manager at Edsa Shangri-La, Manila
Responded 17 Aug 2015
Dear nikins, Thank you for choosing to stay at Edsa Shangri-La, Manila on your most recent trip to the Philippines. We are extremely delighted that you felt at home in our hotel. We are very happy to know that your stay was comfortable and enjoyable. Thank you also for mentioning Mia of front desk, she will be more than happy that you have recommended her. We take our guests' comments very seriously. We shall let our management team know of your experience at the HEAT to better serve all our guests. Your feedback is encouraging as we strive to provide our guests a memorable experience. Definitely, we look forward to your next stay at the hotel so we can once again give you our warm welcome. Yours sincerely, Amit Oberoi General Manager
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