Interior - Picture of Sugar Beach Mauritius
Photo: Interior
From Review : Good but not '5 star' of Sugar Beach Mauritius
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Guests
+14
If you want a quick summary of this review, it is that the positives generally outweigh the negatives. It is not a ‘5 star’ resort (whatever that means) as some tour companies would assert, but then the price tag should tell you that. The staff are almost all delightful. The…
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Date of stay: August 2016
Response from Nicolas D, General Manager at Sugar Beach Mauritius
Responded 23 Aug 2016
Dear RobbyJBridlington, It was a pleasure have you at Sugar Beach Golf & Spa Resort and would like to thank you for taking the time to share with us your constructive feedback. Please accept my apologies for your disappointment with the room cleanliness and the cushions found on the balcony. I have brought these shortcomings to the attention of our Executive Housekeeper so that he ensures that rooms are better inspected to avoid future complaints of this nature. We are actually working on plans to uplift our facilities as a part of our continuous efforts to meet our guests’ expectations. Rest assured your comments and suggestions are well received and we have shared your points with relevant teams concerned. Once again thank you for your feedback and look forward to welcoming you soon to our sweet Colonial Resort. Best Regards, Nicolas de Chalain General Manager
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