Deluxe bathroom - Picture of Kinabalu Daya Hotel, Kota Kinabalu
Photo: Deluxe bathroom
From Review : Old, worn, not clean and overpriced of Kinabalu Daya Hotel
+2
We booked the Deluxe double room which is supposed to be better then a Standard or Superior room. This Deluxe room was small, old, worn and not well cleaned. The inadequate bathroom smelled funky and was too small for 2 persons to fit in. The pictures of the rooms on their (and…
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Date of stay: August 2014
Response from musyadi m, Front Office Manager at Kinabalu Daya Hotel
Responded 9 Sept 2014
Dear Sir/Madam, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 6 088 240000. Sincerely, musyadi mohamat Front Office Manager BEST WESTERN Kinabalu Daya Hotel
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