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From Review : Worst hotel ever!!!! of Serenis Hotel
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+3
We stay at this hotel 14 days but 3 days serves the same food like reheated en noting changed after all the other reviews even if they say it changed there are cats everywhere in the restaurant with manny manny flyers on the foods most of the staff don’t do anything en are…
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Date of stay: October 2018
Response from Burhan Ö, Halkla İlişkiler Müdürü at Serenis Hotel
Responded 31 Oct 2018
Thanks for your review. We find very sad that you have left our hotel with negative experiences. Please understand, operations are in the hotels is very difficult if you stay in a high saison. You must satisfy more than 1000 Guests. Everybody needs the same service. Everbody want to be served at the same time. Everybody wants everything to be done immediately. All hotels have their different problems in the high season. One of them more the other less. Of course, we are learning more and more and trying to prepare better for the next season.
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