Dear Peter P, Thank you for taking time to post your feedback on TripAdvisor after your recent stay with us. We are glad to read that you enjoyed our location, the quality of our food and the Jetty but we have noted with great concern your comment regarding your experience at our Clubhouse. As you may have seen our numerous reviews, this is very unusual for us to receive such feedback and even more so concerning thereby. Without a detailed identification, we are unable to check our records and verify whether you reported anything to us that would have given us the opportunity to assist you to attend to any of your concerns as we greatly do immediately. Your feedback is a great value to us and we do hope you will give us another opportunity to welcome you back to our resort again. With best regards, Tipaporn Koonphol Deputy General Manager