Dear Christopher k, Many thanks for the wonderful review of our property. We are delighted to learn that you enjoyed all the features of the hotel including our great location, hotel products and facilities. Noted of the feedback of the room condition which will be addressed and sorry for any inconvenience caused. Thank you again for sharing your experience. We look forward to personally welcoming you back to your “home” in Phuket in the near future. With kind regards, Tipaporn Koonphol Deputy General Manager