Pool - Picture of The Haven Khao Lak
Photo: Pool
From Review : It's a Haven, with a twist. of The Haven Khao Lak
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Guests
+3
The Haven is a "Haven" although it's idiosyncratic like most things in Asia. The resort is lovely and worth the rate through Luxery Escapes, even if it feels like half of Australia followed you to Thailand. The place is very well laid out and the reviews in TripAdvisor…
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Date of stay: June 2016
Response from The Haven K, Quality & Service Manager at The Haven Khao Lak
Responded 20 Jun 2016
Dear Chris K, Thank you for taking the time to write such valuable comments regarding your most recent stay with us. I was pleased to hear of your positive experience at The Haven Khao Lak, and will be sure to share your kind feedback with our entire team. I was disappointed to learn of your poor experience especially on our dining restaurant and BBQ. Please be assured this is certainly not indicative of the level of service to which we strive and I will be sharing your feedback with our food and beverage department as a priority so we may continue to enhance our offerings and service delivery in the restaurant. With regarding transportation, please accept my apologies. I have taken note of your comments and have forwarded them to the affiliate partners investigate. Thank you once again for your valuable feedback. I hope that sometime in the future we might have the opportunity to welcome you and your family back to The Haven Khao Lak. Best regards, Noppong D. Quality & Service Manager
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