Window View - Picture of The BCC Hotel & Residence, Batam
Photo: Window View
From Review : Good location not for fussy travellers of The BCC Hotel & Residence
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Guests
+7
Took apartment 3 bedroom. Not that bad just to sleep and rest. Not for fussy travellers as conditions of the apartment is a bit worn out but clean. Breakfast at BCC hotel is so so just to filled up ur tummy for breakfast. Location wise just beside a mall and a stretch of shop…
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Date of stay: May 2016
Response from Gigi M, General Manager at The BCC Hotel & Residence
Responded 26 May 2016
Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Nina, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience cause. We greatly appreciate your comments about some aspects of our hotel facilities that need updating. It is a pleasure to announce that we will be implementing some upgrades of our hotel facilities and our main priority is to be able to offer a very well-maintained service and the most friendly atmosphere. Thank you for mentioning the good location. Thank you once again and please accept our sincerely apologize for the inconvenience caused. We are looking forward to welcome you again to stay at our hotel. We wish you have an excellent day ahead. Best Regards, IB Santoso General Manager The BCC Hotel & Residence Jl. Bunga Mawar, Baloi Kusuma Batam – Indonesia
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