Pictures of The Ritz-Carlton, Bali - Nusa Dua Photos
Nusa Dua: Pictures
From Review : Not flawless, but good enough of The Ritz-Carlton, Bali
+15
The best part about our stay in this resort has got to be the service. Just about every one of the staff members that we came across in the resort was friendly and helpful, and was willing to do anything reasonable to ensure our stay was comfortable. This is something that I…
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Date of stay: April 2018
Response from theritzcarltonbali, General Manager at The Ritz-Carlton, Bali
Responded 22 Apr 2018
Dear MelvinLin, Greetings from the Ritz-Carlton, Bali and thank you so much for your time in sharing your family stay experience and holidays with our Tripadvisor’s readers and on your personal blog as well as glad to read that the entire family have had had a memorable family stay with us. Thank you also for sharing the beautiful pictures and feeling portraying how mesmerized you were by our resort and its facilities. As a “Family Friendly Resort”, our youngest VIP guest is our utmost priority. Tapping into that innate curiosity, the Ritz-Kids at the Ritz-Carlton, Bali introduces our youngest guests to both the natural wonders and the rich cultural traditions of our child-friendly hotel. Immersive and adventurous, the resort experiences provide children with enthralling activities to reward their interest in the beauty and workings of the world we live in. With a wide range of activities based on the four pillars of the program — water, land, environmental responsibility and culture — children and adults alike are swept away by everything from coral reefs and forests, to recycling and sustainability, storytelling, swimming, art making, master chef classes style, Yoga and swimming times, flying kites, feeding fishes at our fish koi ponds, golf putting and many more ones. Activities start at 09 am in the morning and would take the children throughout a fun filled day. The Ritz-Carlton Club is a truly elevated experience for guests who aim to receive an even more personalized service and the feeling of a “boutique hotel” inside the resort due to privacy granted. Designed in a contemporary Balinese architecture, Club Lounge at The Ritz-Carlton, Bali features indoor and outdoor seating of laid-back dining, comfortable sofas, and private dining room for intimate dining experience. Five food and beverage presentations throughout the day is one of the prime offering at The Club level. Breakfast buffets with an array of typical morning fare of cereal, pastries, fresh fruit, local delicacies and live cooking. At lunchtime, gourmet cut food is served such as mini sandwiches and tasty salads. Afternoon tea is served in the afternoon for a nice break of the day – three-tiers of scones, finger sandwiches and desserts with an extensive choice of international tea selections. When the play day is over, The Club invites guests for cocktails and pre-dinner snacks. Before closing the evening, The Club offers cordials and chocolates. I am really pleased you enjoyed and found in the Club Lounge a truly relaxed yet refined retreat. The genuine care extended by our Ladies and Gentlemen indeed always makes the difference and I hope you will cherish for a long time the great memories of your stay with us here at The Ritz-Carlton, Bali and Thank you so much for recognizing the level of personalized service and genuine care provided by our Ladies and Gentlemen and I will personally share your kind words and highlight with the entire team as I am sure it will further add an additional motivation to each and everyone`s of us in our daily efforts of creating memorable experiences for all our guests. Thank you for also sharing your fee back points and my personal apologies for these mis-communication and rest assured that I will bring these up and discuss them with the team to avoid such re-occurrences in the future and ensure that information are shared flawlessly. Once again, thank you o much for recommending us to our Tripadvisor’s readers as well as future potential guests, and on behalf of all our Ladies and Gentlemen, I look forward to welcoming you and the entire family back in the near future for another memorable holiday at ``your home away from home``, here with us at The Ritz-Carlton Bali. Sincerely Yours, Karim Tayach General Manager
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