Dear TOM19841110, Greetings from the Ritz-Carlton, Bali! Thank you for your wonderful review on Tripadvisor and I am very happy to read that you had a great stay at our resort and thank you for taking the time to share this wonderful experience and describe it as such a ``gorgeous, wonderful, magnificent and awesome`` and as the ``Best hotel ever!``! Thank you very much for your kind words as it means a lot to all of us! I am proud to notice that you consider our resort the Best Resort in Bali and the best you every stayed in. The magic is certainly created by the attentive, personalized and intuitive service provided by our Ladies & Gentlemen that every day strives to create memorable and unique experiences for all our guests. I’m happy to know that you like the amazing view from our main lobby, it is indeed a very dramatic sense of arrival and I have to say almost everyone takes a moment to take a wonderful pictures from our lobby level of this great view. Located at the top of the cliff facing the majestic Indian Ocean, our lobby give you the spectacular view from above along with the sea breeze gently entered the lobby interior. Going down to the sea shore you can enjoy the beautiful sunrise at the beach where we usually have our “Soul Purification”, a Balinese ceremony of worship and thankfulness, early in the morning. Guest can have this sacred experience as a part of our daily guest`s activities. For your next visit, I would highly recommend it and our concierge team will be more than happy to assist with all the arrangements. Once again thank you for praising our beautiful resort and the scenic view of the hotel’s surroundings. On behalf of our Ladies and Gentlemen, I’m looking forward to be welcoming you back on your next return to Bali for another memorable holidays at ``your home away from home here at The Ritz-Carlton Bali. Sincerely yours, Karim Tayach General Manager