Dear designing-amy Greetings from The Ritz-Carlton, Bali! Thank you for your lovely review about our resort, service and facilities on TripAdvisor. I am really thankful that you took time to share your recent experience with us and other TripAdvisor readers. Thank you for highlighting our Club experience. Designed in a contemporary Balinese architecture, Club Lounge at The Ritz-Carlton, Bali features indoor and outdoor seating of laid-back dining, comfortable sofas, and private dining room for intimate dining experience. Guest can enjoy high-speed internet access throughout the lounge especially in the Library area or soak in the dedicated swimming pool at the Club Lounge on a tropical day in paradise while enjoying refreshing drinks from the bar. Five food and beverage presentations throughout the day is one of the prime offering at The Club level. Breakfast buffets with an array of typical morning fare of cereal, pastries, fresh fruit, local delicacies and live cooking. At lunchtime, gourmet cut food is served such as mini sandwiches and tasty salads. Afternoon tea is served in the afternoon for a nice break of the day – three-tiers of scones, finger sandwiches and desserts with an extensive choice of international tea selections. When the play day is over, The Club invites guests for cocktails and pre-dinner snacks. Before closing the evening, The Club offers cordials and chocolates. A dedicated Club Concierge is carefully assigned to assist you with the recommendations for tours and other activities exploring the island and I am glad they could assist you with your expressed and un-expressed needs and take great care of you as a “royalty”. Thank you for recognizing the level of personalized services and genuine caring provided by our Club Lounge team and namely, Novi, Dinar and Maud who took very good care of you throughout your stay. On behalf of the entire team, I look forward to be welcoming you back in the near future at ``your home away from home`` here at The Ritz-Carlton, Bali. Sincerely Yours, Karim Tayach General Manager