Dear Steve_Kristy, Greetings from The Ritz-Carlton, Bali! Thank you for sharing your recent family vacation experience with us and glad to read that the whole family had a fantastic stay at our resort and enjoyed our Sawangan Junior Suite Lagoon Access which is a favorite option for the families as kids can directly jump into the pool from the room balcony, and you loved our Senses restaurant specialized for breakfast with its choice of dishes from all around the world ranging from continental cuisines to Indonesian, Japanese, Chinese, etc. We are delighted to read that Byron, Jackson, and Ella had unforgettable moments at our Ritz Kids with all the indoor and outdoor activities planned daily. Thank you for your personal recognition to Nopi, Astrid, Ari, Sandra, Astina, and Trisna as I shall personally share your lovely note to each and every one of them as it will make everyone very proud. On behalf of all our Ladies and Gentlemen, I am looking forward to be hosting you back soon for another “fabulous” stay at your home away from home here at The Ritz-Carlton, Bali. Sincerely yours, Karim Tayach General Manager