Dear Kok Wee C, Warmest greetings from White Rose Kuta Resort, Villas & Spa! Thank you for posting a detailed review of your recent stay with us. We are pleased to know that you chose to stay at our pool villa and left with much satisfaction. It’s also a pleasure knowing that our pool villa immediately met your expectation. We are also delighted to know that our location is a plus for you. However, we would like to thank you for bringing up some downside to our concerns, especially about the absence of kitchenette and the size of plunge pool. On the other side, we are glad to learn that our turndown service and assistance with baby cot and chairs really helped you during your stay. We have noted your comment regarding our breakfast as well; we’re delighted to hear that you enjoyed our variety, but certainly your feedback gives us a chance to keep improving our quality. In a wrap, we are glad to learn that our effort in making your family stay with the kid was a satisfactory one. Once again, thank you for bringing up some concerns which we believe will be beneficial for us to keep improving. We surely wish to welcome you back during your next Bali getaway. In the meantime, please allow us to wish you and your family a great week ahead. Best regards, Agnes Herdiasti, PR Manager