Dear Jonathan C, Thank you for taking the time to write your review on TripAdvisor. We are sorry to hear that we did not meet your expectation in some areas during your dining experience at Fogueira. I appreciate if you can get in touch with me personally on andrea.fonseca@ramadaplazajbr.com to acquire more details of your experience, and to ensure the same is turned to positive on your next visit. Best regards, Andrea Apala, Food & Beverage Operations Manager