Landscape - Picture of Hilton Sofia
Photo: Landscape
From Review : Up to Hilton standards of Hilton Sofia
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Guests
+13
Very nice Hilton with everything you'd expect from this chain at a great location in Sofia. We got a beautiful corner room with a great view, good sized, well-equipped, smart and clean. The bathroom was clean with shower cubicle and separate bath. The usual Peter Thomas Roth…
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Date of stay: March 2016
Response from sreiter, General Manager at Hilton Sofia
Responded 17 May 2016
Dear Guest, Thank you very much for your feedback! While I am very happy that you remained impressed with the guestroom ambiance and amenities and the professionalism of our Front Office team, I am sorry that you experienced shortcomings with the swimming pool, bar service and Internet connection. Please rest assured that we have evaluated your comments. Hopefully we will be able to offer you an immaculate experience under our roof, soon! Kind regards, Stephan Reiter General Manager
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