Dear Carol J, We are so excited to read your comments and know that we have succeeded your expectations! As we have renovated our rooms, we have created comfortable and sutile ambulances for our guests to feel welcome and at ease. This comes along with our superior customer service where all of our associates go above and beyond to make every stay, a once in a lifetime experience. We are glad you had the time to enjoy our open areas such as the lobby, where you can relax and interact with our staff or read a book at our comfortable sofas, while being surrounded by beautiful roses and music. We are so happy you liked Bistro Latino, the breakfast is truly wonderful and we offer all the variety you could imagine so that all of our guests find their favorite recipes here. We sincerely hope you can visit us again soon. Kind regards, Maria Belen Ubidia Social Media Execuitve JW Marriott Quito